We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
I have a table with a date column that contains a set of dates older than the current date.
The result is that in a graph synchronized with the table filters I don't see any data if the data filter is activated.
Is there a way to force the graph to show all the data in the table or to force the filter to show only the data within the table dataset?
HI movingwords,
Thank you for your purchase.
Sorry but I did not quite understand what are your trying to achieve, can you please explain me more or send me some example/screenshot so I can take a look and give you my suggestion.
As I understand you are using table and a chart created from that table, when you filter the table the chart is filtered with the data from the table as well.
Correct me if I did not understand you correctly.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi movingwords,
Thank you for your purchase.
Sorry but I did not quite understand what are you trying to achieve. Can you please explain me in little more details and send me some example/screenshot/screencast, so I can give you my suggestion.
Best regards
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Thank you Milan,
about point 1: if i want to update database from remote, using your suggest approach, i can't see new submitted data. Can you confirm? How can i update this option from database directly to keep aligned table and chart?
Hi movingwords,
If you have table in database that you use for creating wpdatatables, then you can set sorting for example with date column like that that show last insert data. When you set up chart like I explain you in previous post on page will be shown data from table that is sorted like you set it in table settings.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hello Milan,
i follow your instructions but i don't see any difference and i'm also use your suggest setup.
Can i share admin access to show to you my setup?
Hi movingwords,
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also provide me id of the table where you have issue and also charts that you made from this table so we can take a look.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hello Milan,
hide columns is not a problem to show charts. look here:
https://gfg.uk.tempcloudsite.com/2019/08/12/test-support/
if you select only 100 entry from filter you will see chart's line;
if you select all, you will see "number of records" but not chart's line;
Can you go deep in this, i think there are some limit of point to show on chart but i don't find any voice in your support documents.
Look inside console i see this error:
Highcharts expects point configuration to be numbers or arrays in turbo modeThis error occurs if the series.data option contains object configurations and the number of points exceeds the turboThreshold. It can be fixed by either setting turboThreshold to a higher value, or changing the point configurations to numbers or arrays.
See plotOptions.series.turboThreshold
Hi movingwords,
You can try to increase this option with our wpDataCharts callbacks.
If this is not working then you would have to set the highcharts for showing a great amount of data, which unfortunately is not implemented in the plugin. For showing a large number of data in charts, you would have to include special add-ons like boost.js module. Here's an example of how it might work:
https://jsfiddle.net/gh/get/jquery/1.7.2/highslide-software/highcharts.com/tree/master/samples/highcharts/boost/line/
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hello Milan,
i don't understand if your plugin can manage large amount of input and how to make it able to do.
I can understand your work but i'm working (and bought) a plugin and share with you all issue that i receive: i will receive payment for this work if in future you will implement this solutions?
I'm still wait solution on this problem because in your documentation is not reported any limit on dataset and before buy i pay attention to this aspect.