As previously announced via banners and our newsletters, support is no longer available through this platform.
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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Last week Amelia was running perfectly on my site but now the form does not load on the front end. I haven't changed any settings in the back end and nothing has been added to the site from what I can tell, the only thing that has changed is that the plugin updated.
I have no idea what the problem is? Please help.
I have now worked out that it is being caused by a JavaScript error.
Never-mind I found the issue, The plugin wasn't updating correctly but wasn't showing any error on the back end. Downloading the most recent version and then uploading that to the server fixed the issue.
HI clockworkmoggy,
Thank you for your purchase.
Glad to hear that you found an issue and sorry for not reaching you sooner.
If you have any more questions feel free to open a new ticket.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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