Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Last week Amelia was running perfectly on my site but now the form does not load on the front end. I haven't changed any settings in the back end and nothing has been added to the site from what I can tell, the only thing that has changed is that the plugin updated.
I have no idea what the problem is? Please help.
I have now worked out that it is being caused by a JavaScript error.
Never-mind I found the issue, The plugin wasn't updating correctly but wasn't showing any error on the back end. Downloading the most recent version and then uploading that to the server fixed the issue.
HI clockworkmoggy,
Thank you for your purchase.
Glad to hear that you found an issue and sorry for not reaching you sooner.
If you have any more questions feel free to open a new ticket.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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