We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am unsure what does subscription plan mean? What happens after first year?
In WP environment, the license to use the product is for lifetime but not for Product Updates and Support. Is it same with you or is it different? Would the product still work after subscription expiration?
Hi again anandballi.
Price depends on where you want to purchase the plugin from.
If you want to buy the plugin through our website, there are three options you can choose from:
Basic - Full plugin that can be used only for one domain or project - price $59.
Pro - Full plugin that can be used for 3 domains - price $109.
Developer - Full plugin that can be used on unlimited number of domains - price $249.
If you are from a country where VAT applies, a VAT charge will be applied to the transaction.
These prices are all based on a yearly subscription and all licenses include support and monthly updates the whole time subscription lasts, unlimited tables, unlimited charts, conditional formatting and separate database support.
If you are looking at Envato marketplace, there are two licenses:
Regular - Full plugin with a lifetime license which can be used by you or one client, in a single end product which end users are not charged with - price $299. There is an option to extend the support period up to 12 months upon purchase, and in that case, the price is $409.25.
Extended - Full plugin with a lifetime license that can be used by you or one client, in a single end product which end users can be charged with - price $1495. There is an option to extend the support period up to 12 months upon purchase, and in that case, the price is $2046.25.
The total price includes the item price and a buyer's fee. It includes 6 months of support and ensures you will receive all future updates of the plugin even after support period expires.
If you choose subscription model, you will remain subscribed until you cancel the subscription. After a year passes after purchase, your account will automatically be charged for the next year, unless you unsubscribe. Cancelling subscription doesn't render the plugin useless - it will still work with the version it was updated to before subscription ended.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks for the purchase, anandballi.
If you have some other questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Can i upgrade from yearly to life time?
Hi again Ryan.
Sure, if you purchase the yearly subscription, and decide to switch over to lifetime, we can help you out with just paying the difference, or (depending on the amount of time that passed from Basic purchase) provide a discount coupon for lifetime deal.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables