Sorry for late response, we are not working on weekends.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Hi sorry my support is off but from nowhere notifications to customers and employees are not working anymore!
Please how come and how to fix this?
Thanks
Hi Fbguillot,
We are very sorry to hear that you have issues with our plugin.
Can you please tell me which version you have and did you custom changed anything in the notifications?
Best regards.
I had the problem with the 1.5. then I updated it to the 2.0.1. and I still have it.
I didn't change anything in the notifications.
Thanks for your reply.
HI fbguillot,
Sorry for late response, we are not working on weekends.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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