We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear TMS,
I have several licenses and I use several tables with spreadsheet. It seems that spreadsheet doesn't work anymore at my existing tables. Also it is not possible to add a new table i.e. with this table data: https://docs.google.com/spreadsheets/d/1cztrOvqRDr5Xjx7cSC7O6jaM4b6xDN4BNeSqzkSYyDo/edit#gid=0
The error message is:
ErrorTable in data source has no rows.
In your help section I can't figure out any update that there is a problem with google spreadsheets at the moment.
Best regards,
Andreas
Hello Andreas.
I just worked with another customer and imported their Google Spreadsheet without any issues, so the plugin works correctly.
The issue I'm getting, though, when I try to use that file is this:
Can you try publishing it again, and then copy the URL from the browser's URL address?
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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