We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, We have a client that uses Amelia Booking plugin, and we have developed a WordPress plugin that sends submitted info to a CRM, we would like to know how can we integrate this plugin with ours.
We have been able to integrate other plugins successfully because they all use WP action hooks, but Amelia doesn't seem to use them.
How can we trigger the sending of the booked info to the CRM?
Hi Miguel,
Thank you for your interest in our plugin.
Unfortunately we don't have hooks (action and filters) at the moment. What we have is a few JS hooks that are triggered depending on the view:
These are hooks that you can use to follow each step of the booking process. These hooks are ordered by the time of execution. Some of these functions accepts parameters that you can see in the parentheses, so you can send the data to your custom endpoint.
This is the example how you can use one of the hooks (just put it directly on your page):
Best regards.
Thanks! We will check this out.