Hello, I created an email notification with an image centered, some text smaller and others bigger... also a button image centered with a link, all shows great on the admin side, but when I send the test email, I get the same information, but without any format.
any ideas how I can make this work? because I have the HTML of the email, but there is no place to put it...
I have just tested the notifications, and can confirm that gmail, yahoo and outlook are showing the same behavior.
One of our developers has been working on debugging the issue, and I believe we found the resolution. Would you like us to send you the file you need to paste over in the code, or would you like us to do it?
If you'd like us to do it, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Hello, I created an email notification with an image centered, some text smaller and others bigger... also a button image centered with a link, all shows great on the admin side, but when I send the test email, I get the same information, but without any format.
any ideas how I can make this work? because I have the HTML of the email, but there is no place to put it...
Thanks.
Hello juan pablo loaiza.
Thanks for pointing that out to us.
I have just tested the notifications, and can confirm that gmail, yahoo and outlook are showing the same behavior.
One of our developers has been working on debugging the issue, and I believe we found the resolution. Would you like us to send you the file you need to paste over in the code, or would you like us to do it?
If you'd like us to do it, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Sorry for the inconvenience.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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