We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am looking for short-code (or similar) to include ability for my clients to re-schedule their own appointments from their portal page (front-end page). And, or the code to include the link in the notifications emails to re-schedule their appointment (I can only find the link to cancel the booking). I do not want to give my clients access to the WP-Admin of my site. Ideally the clients' portal page will include their appointment/billing history as well as the ability to re-schedule and/or cancel bookings.
Hello Mike.
I am sorry to disappoint you, but unfortunately something like this is not yet possible with the plugin's built in features.
When your customers make an appointment, you can have Amelia automatically create a WP User for them, which will have an "Amelia Customer" user role. That doesn't give them WP-Admin credentials by a long-shot, but instead a very limited access, similar to what you can find on our Amelia Back-end demo.
Customers, though, would only have access to their appointment and calendar. If you enable "Allow customers to reschedule their own appointments" slider in Roles Settings of Amelia, they will be able to reschedule their appointments:
Sorry for the inconvenience.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks for your response.
You're welcome Mike.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables