The client was using this plugin when we started working with them. Yesterday they informed us that tables weren’t showing correctly on the site. After some exploration, I find that:
Setting the table to hide until fully loaded in the display options sets the table tag to display:none. Unchecking this options removes display:none.
The table wrapper div isn’t present at all. In the official demo, this wrapper is <div id="table_1_wrapper" class="wpDataTables wpDataTablesWrapper"></div> The wrapper div should contain child divs, buttons, inputs and other elements with classes to call styles on the inputs and table.
There are two console type errors for jQuery.url() and jQuery(…).animateFadeOut. It’s saying these aren’t functions and they are coming from the plugin’s js files.
They are running version 2.6, PHP is 7.1.3. Any recommendations or known conflicts? I’d appreciate some help getting this resolved. I've also posted this in the forums so the solution gets shared.
wpDataTables is a WYSIWYG (What You See Is What You Get) concept based plugin. This means that the table should look and behave the same both in back-end and in front-end. If your front-end table looks and behaves differently than in back-end, this usually implies that there is another plugin (or the current theme) that's changing the behavior of our plugin.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
After taking a look, I can surely say that there is a conflict with either the theme you're using, or one of the plugins you have installed.
The table looks like this in back-end:
So, normal appearance, without wdt_ID column. When I check the page this table is located on, I see that it disregards the design, and displays the wdt_ID column which is supposed to be hidden:
Can you, please, change the theme and see if the issue is resolved? If not, please deactivate other plugins, except for wpDataTables, and see if the issue is resolved (it should be). If it is, start activating the plugins one by one, and after each activation refresh the page, and delete the cache. Once the issue reoccurs, you will have found the plugin causing the issue.
The client was using this plugin when we started working with them. Yesterday they informed us that tables weren’t showing correctly on the site. After some exploration, I find that:
Setting the table to hide until fully loaded in the display options sets the table tag to display:none. Unchecking this options removes display:none.
The table wrapper div isn’t present at all. In the official demo, this wrapper is
<div id="table_1_wrapper" class="wpDataTables wpDataTablesWrapper"></div>
The wrapper div should contain child divs, buttons, inputs and other elements with classes to call styles on the inputs and table.
There are two console type errors for jQuery.url() and jQuery(…).animateFadeOut. It’s saying these aren’t functions and they are coming from the plugin’s js files.
They are running version 2.6, PHP is 7.1.3. Any recommendations or known conflicts? I’d appreciate some help getting this resolved. I've also posted this in the forums so the solution gets shared.
Hello BBD Support.
Thank you for your purchase.
wpDataTables is a WYSIWYG (What You See Is What You Get) concept based plugin. This means that the table should look and behave the same both in back-end and in front-end. If your front-end table looks and behaves differently than in back-end, this usually implies that there is another plugin (or the current theme) that's changing the behavior of our plugin.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Please disregard that, I saw the e-mail from your website, so I reset my password there and successfully logged in.
I'll respond as soon as I take a look.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
After taking a look, I can surely say that there is a conflict with either the theme you're using, or one of the plugins you have installed.
The table looks like this in back-end:
So, normal appearance, without wdt_ID column. When I check the page this table is located on, I see that it disregards the design, and displays the wdt_ID column which is supposed to be hidden:
https://nths.org/2019-jhp-recipients/
Can you, please, change the theme and see if the issue is resolved? If not, please deactivate other plugins, except for wpDataTables, and see if the issue is resolved (it should be). If it is, start activating the plugins one by one, and after each activation refresh the page, and delete the cache. Once the issue reoccurs, you will have found the plugin causing the issue.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables