We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hy guys,
I installed your great plugin, but I have a problem with the signup form. As you can see in the attached file, the orange button does not work. I have read all your support FAQ, but I'm not able to resolve.
Could you help me, please?
Many thanks,
Omar Bolzan.
Hello Omar.
Thank you for your purchase.
When I inspect your page, I see there's an internal server error.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again Omar.
I see you have Amelia 2.0.1 which has event booking functionality. However, when I access your dashboard, I do not see the events:
You have 11 options here, and there should be 12, like this:
Did you delete something? Maybe through FTP or the database?
The error on your website says this:
"Unable to find by id in AmeliaBooking\Infrastructure\Repository\Booking\Event\EventRepository"
So, that is probably why it's not loading after you click on "Continue" - it can't find the Event Repository.
Do I have your permission to re-install the plugin if all else fails? If so, could you please provide me FTP and PHPMyAdmin (database or C-Panel) access, so I am able to access all aspects of the plugin?
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again Omar.
I am sorry, but I couldn't log in with those credentials.
Can you please tell me if I have your permission to re-install the plugin?
Also, please provide me with C-Panel or PHPMyAdmin credentials, so I can take a look at the database.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi again Omar.
Re-installing the plugin did help.
Also, you now have Events in the Amelia menu. I don't know what happened and caused it to disappear, but it should all be resolved now.
Please take a look and let me know.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables