We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I just bought this plugin for one of my clients.
/!\ This is a custom theme that I created from scratch /!\
I tried to make it work but the booking module doesn't show at all on my contact page. In fact, script is loaded and one div aswell. I don't get it.
I must do it the wrong way, but I use the "do_shortcode" function to try to make it display (since I'm not using Gutenberg editor).
By the way, i'm working on the local version of the website, since the website is online!
Hey,
I ended up fixing it.
In fact, it happend that at the very end of my footer.php, I did not have the :
<?php wp_footer(); ?>
Which causes the plugin to crash and do not instantiate the scripts.
Hope this will help ! :)
HI Clément,
Thank you for your purchase.
Good job on finding the solution and sorry for not reaching you sooner.
If you have any more questions feel free to open a new ticket, we will gladly help.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables