We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
I am handing a product designed using amelia over to an organisation and the staff will be able to login to the back end of amelia to make appointments.
Because we have established that and amelia employee CANNOT create new customers when making an new appointment in the backend ( see this older ticket https://tmsplugins.ticksy.com//ticket/2037556/) we will need to make each of the organisations staff Amelia Managers. However , as Amelia manager , we feel they have too many privilages when logged in. Is there a way we can reduce the access that amelia Managers have to Amelias backend settings?
Hope you can help
Regards
Temper
HI Temper,
Thank you for your purchase.
My suggestion in this case is to check out some free plugins for user roles
User Role Editor
You can also check out other plugins on this link.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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