If the payment is PayPal or Stripe in this case, then the refund must be done within those applications, so you will need to log in to Stripe account and give them refund from there. Unfortunately there is no option to do the refund if using these payments through our plugin.
How do I refund someone's appointment?
Hi crackalackmusic,
Thank you for your purchase.
If the appointment is paid via PayPal or Stripe in your account there should be an option to setup the refund.
If the payment is on site then you will need manually to return the money to your customers.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
They paid stripe. There isn't an option on the backend. Are you saying do refund on stripe website or backend of amelia?
HI crackalackmusic,
If the payment is PayPal or Stripe in this case, then the refund must be done within those applications, so you will need to log in to Stripe account and give them refund from there. Unfortunately there is no option to do the refund if using these payments through our plugin.
So an answer will be refund on stripe website.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables