Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
any of our new customers need to complete a specific form before they can start using our services. does Amelia have a way to identify a "first-time customer" and then trigger an event e.g. sending a "first-time customer" email that includes a link to our mandatory form?
Hi Robert,
Thank you for your interest in our plugin.
That is not possible unfortunately.
thank you! will probably still buy the plugin
Hi Nevena,
I purchased the basic package of Amelia, but WordPress is not recognizing that I have the full version of the plugin. I can't even add a new service! Any advice?
thank you!
Hello Robert.
Thank you for your purchase.
You need to deactivate and delete the Lite version, and then install the full version with the .zip file you downloaded from our store, or from the e-mail you received after purchase.
The plugin doesn't yet auto-update if you simply enter the purchase code in the Lite version. We're working on that, but at the time being, you need to delete Lite, and then install the full version.
Please let me know if this helped.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
It worked! xcellent! thnk you
You're welcome Robert.
Glad I could help.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables