As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
any of our new customers need to complete a specific form before they can start using our services. does Amelia have a way to identify a "first-time customer" and then trigger an event e.g. sending a "first-time customer" email that includes a link to our mandatory form?
Hi Robert,
Thank you for your interest in our plugin.
That is not possible unfortunately.
thank you! will probably still buy the plugin
Hi Nevena,
I purchased the basic package of Amelia, but WordPress is not recognizing that I have the full version of the plugin. I can't even add a new service! Any advice?
thank you!
Hello Robert.
Thank you for your purchase.
You need to deactivate and delete the Lite version, and then install the full version with the .zip file you downloaded from our store, or from the e-mail you received after purchase.
The plugin doesn't yet auto-update if you simply enter the purchase code in the Lite version. We're working on that, but at the time being, you need to delete Lite, and then install the full version.
Please let me know if this helped.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
It worked! xcellent! thnk you
You're welcome Robert.
Glad I could help.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables