As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
We just bought wpDataTables, paypal transaction.
I would like to know if the license will be automatically updated last year and my paypal accout automatically charged.
I don't want to forget to renew and I would rather to have automatic renewal, if possible.
Oh, I'm sorry.
I just entered in my profile and noticed a "cancel subscription" button, so I guess I already have a subscription :)
Thanks.
Hello Ferdinando.
Thank you for your purchase.
Exactly right - you are subscribed from the moment of purchase. You can cancel it any time you wish, and still receive updates until one year after purchase passes.
If you leave it like this, your PayPal account will automatically be charged after a year.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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