We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Colleagues,
Is there an option to make custom fields in events? I can not see that option and I desperately need it. I know it's possible to be done in appointments.
I am creating a webpage for full day trainings that often last more than one day therefore an event type is more suitable than appointment.
Second question - can I disable the enter fields on event level? Than I would only use woocommerce fields for entering the data.
Kind regards,
Pawel
Hello Pawel
Thank you for your purchase.
I am sorry to disappoint you, but adding custom fields in Events is not yet possible with the plugin's built-in features. It is planned and will be added in one of our future updates, but I cannot say when, unfortunately.
As for "enter fields on event level" - I am afraid I don't understand the question. Could you please explain in a bit more detail, and please provide some screenshots, so I know where to look?
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
This is a huge featured that's needed in Events. Please keep us in the loop as to when it will be implemented.
I'd like to see that feature as well.
Hi all.
You can all check the changelog each time a new version is released.
Unfortunately, it wasn't implemented in the latest update, but like I already mentioned - it is being developed.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
I wasn't aware a new version was released. How are we notified of an update? Does it not notify you via WordPress Plugin of the update?
Also, reading through the change-log it looks like most of the enhancements are for Appointments, not Events.
Hello again Ronnie.
If you entered the purchase code in its designated field in Amelia settings, and you configured WordPress, so automatic updates are enabled, you should receive a notification from within your Dashboard that there's a new version available.
As for the updates - those are the ones released with the current version. Our developers are working on all other feature requests, and like I already mentioned - I cannot say when they will be implemented. You can all vote for existing requests, and add new on this link. More votes - further up the list the feature goes.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I understand have setup Amelia and WordPress to receive notification on updates.
As for updates, are we notified of the update(s)? If so, how? If not, where do we go to get the update?
Hello again Ronnie.
Like I already mentioned - you should receive notifications each time the plugin has an update available in your Plugins page, on the dashboard.
If that doesn't work, you can subscribe to our newsletter to be informed when there is a new update available.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Like I already mentioned as well - I have my back end configured but I'm not receiving notification of the updates. That's why I asked. So, it's not working.
And, you never answered my question... "where do we go to get the update?"
Hi again Ronnie.
Sorry about that - you simply need to log into your account on our store and download the .zip file after a new update has been released.
The credentials for the store have been sent to you when you purchased the plugin.
Kind regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables