We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
First of all, thank you very much for your product Amelia which is really very well done!
I have a question about slots. I saw for example on Bookly that it was possible to add a time before and after an appointment for example:
Opening hours: Available from 9H to 17H
Travel time 30 minutes before an appointment
Make appointments from 11H to 12H
I would like future appointments to be possible between:
Before: 9H and 10H30
After: 12H30 and 17H00
And not be able to book immediately:
Before: 9H and 11H
After: 12H and 17H
I did not find how to do it with Amelia.
Can you help me?
In advance thank you very much!
Hello Babouot.
Thank you for your purchase, and for those kind words.
If I understood you correctly, you're looking for an option not to be able to book a given amount of time before or after the appointment, right?
If that is true, you would need to set the buffer time before and after the appointment. This is done for each service individually:
So, if you set Buffer Time Before to be 30 minutes, and your working hours are from 09:00, your customers will be able to book from 09:30.
I hope this helps. If I missed the question here, please let me know.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you so much !
I searched everywhere in the settings and planning without thinking of going to see the services ...
How can I close the conversation ?
Have a good day
You're welcome Babouot.
No need to close it, I'll just close the ticket.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables