We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I'm trying to create a new appointment from the Amelia plugin backend but keep getting the following error in the 'browser console'.
Uncaught (in promise) Error: Request failed with status code 403
at e.exports (amelia-booking.js?ver=2.0.1:1)
at e.exports (amelia-booking.js?ver=2.0.1:1)
at XMLHttpRequest.f.<computed> (amelia-booking.js?ver=2.0.1:1)?
I am logged in as an 'Amelia Employee'. The error happens when I try to create a new customer from the 'New Appointment' window.
Your prompt assistance would be highly appreciated.
Regards
Hi prontoetech101,
Thank you for your purchase.
Unfortunately, at the moment that is not possible with Amelia Employee role. You can check more in our docs about Users and Roles in the Amelia WordPress Booking Plugin.
If you need to expand permissions or capabilities for our roles, my suggestion is to use plugins User Role Editor.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables