We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
My client has a couple custom fields added to tour bookings, and it's very important she be able to export everything to a CSV. However, when exporting in v2.0.1, there are no options to include custom fields at all, and they don't appear in the CSV. We feel this is a major issue, as you'd want to export all information visitors have entered. Need to know if custom field export will be added any time soon. If not, are there any built-in hooks that might allow us to develop a custom solution?
Also, before upgrading, if you clicked an event from the calendar, in the pane that slides out on the right, there was a tab for displaying custom field data. Now it's gone. Has this been relocated, or just removed? If removed, why?
Thanks,
AJ
Hi Andrew,
You are welcome.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Andrew,
Thank you for that. if this features will be requested by most users in the future we will make implementation.
For now, If some customers request such features we will definitely share it with them.
If you have more questions or issues, please open new ticket, and we will gladly help.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables