We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Your email never came through [email protected]. I sent an email three days ago and a second one yesterday. I have purchased the $59 upgrade and it's quite frustrating to say the least, that my business is being put on hold due to your lack of customer support.
Please email me at both addresses: [email protected] and [email protected]
A prompt reply at this point would be appreciated or I'll be canceling payment to you and going with an different company. Thank you.
Hi Jenncaputo,
Thank you for choosing Amelia. Sorry for any inconvenience.
Please check your spam folder, and we will check and resend the email shortly.
Where did you send an email?
Hi Jenncaputo,
When did you buy the license? We have just check and non of your emails are in our base of purchased licenses.
Thanks.