Hi Aleksander, I cannot install the wpDataTable plugin even if I use FTP . I do not see it on my Wordpress site. Is it possible for you to activate my licence based on my domain?
The license can only be activated from your website's dashboard, under wpDataTables main settings/activation tab.
Please provide me a temporary WP-admin login for your site where this happens, and also FTP credentials if at all possible, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
If you asked for a refund, you will receive it without a doubt. It is up to the sales team to deal with that, and I don't have an insight into how long it takes.
I purchased the full licence of wpdatatables but cannot install on my site
Hello Trust.
Thank you for your purchase.
Can you please explain in a bit more detail what's going on? Why can't you install it? Does it give you any errors? Are you able to download it?
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksander, I cannot install the wpDataTable plugin even if I use FTP . I do not see it on my Wordpress site. Is it possible for you to activate my licence based on my domain?
My Domain: dssafrica.co.za
Hi again Trust.
The license can only be activated from your website's dashboard, under wpDataTables main settings/activation tab.
Please provide me a temporary WP-admin login for your site where this happens, and also FTP credentials if at all possible, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi again Trust.
I am sorry, but I cannot log into your website. I enter the credentials, and it starts loading, but after a while it just times out:
You may need to whitelist my IP, for me to be able to remote in:
109.245.38.159
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again Trust.
I'm glad to see you will let us try and fix the issue.
However, I cannot log into your website even with the IP whitelisted, nor can I log into your FTP.
Maybe it has something to do with the country. I'm logging in from Serbia, so can you add that as an exception as well?
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksander,
I have logged a Refund request on TMS. What is the turnaround time?
Hi again Trust.
Sorry to hear that.
If you asked for a refund, you will receive it without a doubt. It is up to the sales team to deal with that, and I don't have an insight into how long it takes.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables