As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Not possible to make the phone number as the primary user identification instead of using the email.
Plus sms verification method.
Thanks.
Hello Ahmad.
Sorry to hear you don't want to use our plugin after purchase.
Can you, please, explain in a bit more detail what the issue is? Since, you can choose which fields are mandatory and which are not in General Settings of Amelia:
Also, what do you mean by SMS verification method?
If you still wish to submit a refund request, though, you can do that by logging into http://store.tms-plugins.com/ with the credentials you received in the e-mail you purchased the plugin with, and you'll see the refund option there.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar ,
Thank you for your reply , I can't find refund option.
regards
Hi again Ahmad.
When you log into http://store.tms-plugins.com/ and click on Purchases, you'll see the refund option next to the plugin (see attachment).
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables