We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2072919
Limited number of tables?
Closed

Comments

  • ssessments started the conversation

    Hi there, Thanks for the great plugin, everything was working well, until today when we got an error message " the table 'wp_wpdatatables_columns' is full". 

    Can I confirm that there is actually a limit to the number of tables that can be created? did not see any statement in the documentation whether or not it is limitless or limited. In our nature of business, we can easily have more than a couple of tables in one post per day, and more than 20 posts per day.

  •  2,576
    Aleksandar replied

    Hello ssessments.

    Thank you for your purchase.

    There is virtually no limit to the number of tables you can create with wpDataTables. wp_wpdatatables_columns is the database table where the plugin stores information about tables, so column types, filter types, predefined values (if any), sorting rules, and so on. The internal representation of a MySQL table has a maximum row size limit of 65,535 bytes, and if there's an issue, it's probably on the database side of things.

    With this in mind, can you please provide me a temporary C-Panel (PHPMyAdmin) login and WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Best regards.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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