Okay
  Public Ticket #2068148
Charts from wpDataTables
Closed

Comments

  • CEGER started the conversation

    We are using the wpDataCharts feature from wpDataTables. However, the charts are only visible on the website (in frontoffice) when we are logged on the wordpress. 

    Anyone not logged on wordpress can not see the charts. You can only see the tables. An illustration of this is attached as an annex.

    What is the reason?

    Thank you.

  •  2,572
    Aleksandar replied

    Hello CEGER.

    Thank you for your purchase.

    wpDataTables is a WYSIWYG (What You See Is What You Get) concept based plugin. This means that the tables and charts should look the same both in back-end and in front-end. If your front-end tables or charts look and behave differently than in back-end, this usually implies that there is another plugin (or the current theme) that's changing the behavior of our plugin.

    When all logged-in users can see the content, while non-logged-in users cannot, this usually implies that you have a permission issue, which is coming either from some security plugin you have installed, mod_security on your server or a membership plugin which doesn't allow the charts to be displayed to non-logged in users.

    Best regards.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables