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  Public Ticket #2062815
Amelia 2.0 update
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  • Marcelo started the conversation

    Hi! How much time I need to wait to have my amelia plugin updated after fill the activation option with my purchase code?

  •  1,770
    Miloš replied

    HI Marcelo,
    Thank you for your purchase.

    Once you entered the purchase code, and if you enabled the auto update on your WordPress, there should be notifications on the plugins page to update the plugin.


    Best regards.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

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  • Marcelo replied

    Thanks, where can I find if I have auto update enabled? 

  • Marcelo replied

    This is what your documentation sais:

    To enable auto update just add the purchase key in the Activation Settings Dialog on the Settings page.

    I already did that, why it's not updating to amelia 2.0

  • Marcelo replied

    Hello? 

  •  472
    Isidora replied

    Hi Marcelo,

    Sorry for late response. 

    We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.

    Bogdan is on vacation so I will help you out.

    Upon activation, you still won't be able to update it right away, simply because WordPress is doing these activation checks a few times a day - it's not an automated process. So, if you're able to activate it, but unable to update it, just wait a few hours and try again.(This will be visable on your Plugins page)

    Also if you need you can Enable Automatic Updates for WordPress Plugins.

    On the other hand, you can always update the plugin manually by following these steps:

    You need to download premium version form email that you get when you make this purchase(some hostings treat it like a Spam so please check your Spam folder as well). Also, you receive email with credentials for our store https://store.tms-plugins.com/login where you can download premium version.

    My suggestion is to update the plugin manually by following these steps:

    1.) Download zip from our store or from email that you receive when you make purchase

    2.) Use FTP to open /yourwordpressfolder/wp-content/plugins

    3.) Delete existing ameliabooking folder.

    4.) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)

    5.)  Go to WP-admin panel, open Plugins section.

    6.) Deactivate Amelia Plugin, and then activate it again.

    7.) Clear server and browser cache

    ____________________________________________________________________________________________

    If you are using hosting where you are not allowed to your FTP  then follow those instructions:

    1.) Download zip from our store or from email that you receive when you make purchase

    2.) Delete Amelia plugin from WordPress Plugins page

    3) Click on Add new on Plugins page

    4) Click on Upload plugin on Plugins page

    5.) Choose previously downloaded ameliabooking zip file

    6.) When uploading is done, please Activate Amelia plugin

    7.) Clear server and browser cache.

    Please note that our plugin have size around 6 MB so if yo are not able to upload plugin through WordPress plugins page, then you need to increase 

    upload_max_file size, 

    post_max_size ,

    max_execution_time

    You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.

    Best regards.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables