We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello Sir,
Hope this message finds you well. I sat up my working hours in the settings correctly but it showed totally different hours in my live booking site. Is it a bug or something can tackled ?
One more thing, Can i have back option on my booking form.
can i limited the cost per session not per person
Hello Hussain.
Thank you for your purchase.
Have you configured the timezone correctly in WordPress settings? Amelia uses the WordPress date and time settings, and there are no settings within the plugin to configure this.
As for the back option - when you open the booking form, you get to choose the Service and employee:
Then, when you click on continue, you get the calendar:
but the first menu is still displayed on the left, so there's no "back" to go to. And once you get to the final screen, you can click on "Cancel", and it will bring you back to the calendar view:
You can add the cost to each service individually, but it cannot be changed in the booking form, if that's what you're asking.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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