I have a customer that booked into an event. Everything went great, except I as the admin/organizer got no email confirmation for the booking. I'm assuming the customer did, but doesn't look I did. Is there a way to set this up? I can see that no employee is assigned to the event so it might be an issue where it can't find an email to send to?
As a new user, it wasn't obvious I needed to assign an Employee to an Event, Staff is used instead of Employee. I assumed I would get an email as the Wordpress admin. I know now for the future.
Hi,
I have a customer that booked into an event. Everything went great, except I as the admin/organizer got no email confirmation for the booking. I'm assuming the customer did, but doesn't look I did. Is there a way to set this up? I can see that no employee is assigned to the event so it might be an issue where it can't find an email to send to?
Cheers,
Stephen
Hi Stephen,
I have a similar issue when trying the test email. I was wondering what email system you are using, if you don't mind sharing.
Have you tried the test e-mail?
Gevorg
Hi Stephen,
Thank you for your purchase.
If the employee is not assigned to the Event then employee will not receive an email.
You can try to test it to use your email as a customer and see if the email is received.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Thanks Bodgan,
As a new user, it wasn't obvious I needed to assign an Employee to an Event, Staff is used instead of Employee. I assumed I would get an email as the Wordpress admin. I know now for the future.
Cheers,
Stephen
Hi Stephen,
No problem, let me know if you receive an email as admin.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables