We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I followed the video step by step like 30 times now and I can not get Google Calendar to sync. I follow every step at the very end I go to employee, click the icon to sync and I get this error message:
Error: redirect_uri_mismatch
The redirect URI in the request, https://crackhouserecordingstudio.com/wp-admin/admin.php?page=wpamelia-employees, does not match the ones authorized for the OAuth client. To update the authorized redirect URIs, visit: https://console.developers.google.com/apis/credentials/oauthclient/703945273901-el57qu8phjrqi4bqeuhk6njcsp79qci0.apps.googleusercontent.com?project=703945273901
I notice the redirect URI has https and in the redirect URL from the amelia google calendar it does not have the s only http. I have no idea how to fix that. Please help me configure google calendar. Thank you.
Hello crackalackmusic.
I'd love to help you out with this.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello agian.
Can you please check if the Authorized redirect URI is correct (attachment).
If it is this:
http://crackhouserecordingstudio.com/wp-admin/admin.php?page=wpamelia-employees
Then my next question is - have you moved from staging to live project? If so, we will need to remote into PHPMyAdmin and change it directly in the database.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Yes I have checked and that is what the URI is. What do you mean moved from stagint to live project?
If it means taking the site off of maintenance mode, maintenance mode has now been turned off.
Hi again crackalackmusic
I meant if you developed the site in staging mode, or on localhost, and then moved it to a live server.
Please provide me C-Panel credentials, so we can remote into PHPMyAdmin, and check the database. It may be wrong in there.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again.
I successfully logged in this time.
However, I see that the URI is good there:
Please check is the same URL from “Redirect URI” field and on "Create OAuth client ID" section in field Authorized redirect URL's.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables