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  Public Ticket #2054939
Plugin activation
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  • Chuck Wyatt started the conversation

    We're evaluating the lite plugin for wpDataTables, but have an important project for which we'd like to purchase the pro version.  We're having a problem however when deactivating and then activating the plugin.  Deactivation goes fine, but activation hangs the server past its 60 second time out value, and the activation fails.  The browser gets an error 500 http timeout.

    It does take a while, but I am able to activate the plugin via wp cli, and can do this on the network level like so: 

    wp plugin activate wpdatatables --network

    The remaining issue is that wp cli only allows me to address the main network, the syntax doesn't seem to allow me to make subnetwork changes.  

    Are you aware of issues that would hang the plugin activation process or make it take particularly long?

    thank you,

    Chuck Wyatt Manager of Web Tech. Services Clark University

  •  2,572
    Aleksandar replied

    Hello Chuck.

    I'm not sure I completely understood.

    Have you purchased the full version, and are now trying to activate it? If that is true, you cannot simply enter the purchase code in the Lite version, and it automatically updates. You would need to delete the Lite plugin, install the full version and then activate the license.

    We haven't had any complaints like this though. No one reported the 500 error when activating the plugin.

    Best regards.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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