Hi Neoffices,
Thank you for your purchase.

Sorry for late response, we had some conference meetings last week.

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

Best regards.

HI Neoffices,

Could you please confirm that this account is administrator level account. This is necessary for me to be able to see plugin and solve the issue.

Yes you can use hooks like beforeConfirmedBooking that will be triggered when your customers confirm booking. You can set that redirect URL that you need like on this script(we use https://www.google.com as example, but you will replace this with your own URL)

<script>
window.beforeConfirmedBooking = function()
{
window.location.href = "https://www.google.com";
};
</script>

Please insert this script on page where you insert Amelia shortcode.

As for the code

Since you bought the plugin through Envato marketplace, you don't actually need the purchase code to activate the license. The "Purchase Code" field is reserved for purchases made through our website, and needs to stay blank when you're activating with Envato.

So, all you need to do is click on "ACTIVATE WITH ENVATO", and the plugin will take you to the Envato log-in page, where (upon logging-in) the license will be activated.

Best regards.

Best regards.

Hi 

Can you please check again your Live Client ID and Live Secret on your PayPal account? You have Sandbox and Live credentials(attachment)

With PayPal there is only two ways where customers can made mistakes. First one is to use Live credentials when Sandbox mode is enabled, and second one it to copy wrong PayPal credentials(“Client ID” and “Secret”) from the sandbox to the live credentials.

Best regards.

Hi Neoffices,

Sorry for late response. 

We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.

Bogdan is on vacation so I will answer you.

You are welcome.  

If you have any more issues or questions feel free to open a new ticket, we will gladly help.

We'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link. Thanks! 

Best regards.