Please note that from Thursday 20th of June until Saturday 22nd of June we are at WordCamp Europe conference. Because of this, there will be a slight delay in reply to your tickets, but we will give our best to answer all your questions as soon as we can.
You need to download premium version form email that you get when you make this purchase.(some hosting provides treat it like a spam, so please check your Spam folder as well) Also, you receive email with credentials for our store https://store.tms-plugins.com/login where you can download premium version.
When you find it, my suggestion is to update the plugin manually by following these steps:
1.) Download zip from our store or from email that you receive when you make purchase
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing ameliabooking folder.
4.) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate Amelia Plugin, and then activate it again.
7.) Clear server and browser cache
If you are using hosting where you are not allowed to your FTP then follow those instructions:
1.) Download zip from our store or from email that you receive when you make purchase
2.) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5.) Choose previously downloaded ameliabooking zip file
6.) When uploading is done, please Activate Amelia plugin
7.) Clear server and browser cache.
Please note that our plugin have size around 6 MB so if yo are not able to upload plugin through WordPress plugins page, then you need to increase
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
Hi macrolicious,
Thank you for your purchase.
Sorry for late response,
Please note that from Thursday 20th of June until Saturday 22nd of June we are at WordCamp Europe conference. Because of this, there will be a slight delay in reply to your tickets, but we will give our best to answer all your questions as soon as we can.
You need to download premium version form email that you get when you make this purchase.(some hosting provides treat it like a spam, so please check your Spam folder as well) Also, you receive email with credentials for our store https://store.tms-plugins.com/login where you can download premium version.
When you find it, my suggestion is to update the plugin manually by following these steps:
1.) Download zip from our store or from email that you receive when you make purchase
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing ameliabooking folder.
4.) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate Amelia Plugin, and then activate it again.
7.) Clear server and browser cache
If you are using hosting where you are not allowed to your FTP then follow those instructions:
1.) Download zip from our store or from email that you receive when you make purchase
2.) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5.) Choose previously downloaded ameliabooking zip file
6.) When uploading is done, please Activate Amelia plugin
7.) Clear server and browser cache.
Please note that our plugin have size around 6 MB so if yo are not able to upload plugin through WordPress plugins page, then you need to increase
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
Best regards.
Kind Regards,
Isidora Markovic
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