We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm running into frustrations with using Google Charts for displaying my data.
I have a lot of data, so I need to make a very big chart. But the bigger I make the chart, the bigger the unnecessary top and bottom padding get. The attached screenshot is of the top of a table set to 1500 pixels tall. That massive vertical padding is reflected in both this preview page and the backend editor.
Also, there's a lot of unnecessary horizontal padding that can't be removed. The blue highlight in the image shows the dimensions of the chart div, and you can there's about 100 px. on the left and about 150 px. on the right that could be removed to allow the chart to fill the width.
Yes, I have my chart set to be responsive, and it is responsive, but there's far too much horizontal padding and it breaks visual alignment and makes the chart very difficult to understand.
I tried Chart.js instead, and its layout works better, but I don't like its visual style, and it seems there's no horizontal bars option.
Hello Daniel.
Thank you for your purchase.
I completely understand.
The best way to go about this would be if you could please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
I'll take a look at the setup, but this is probably coming from the theme you're using. It shouldn't be taking that much space.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks, but all it would take to replicate my problem is:
Hi again Daniel.
I cannot replicate your issue in my environment.
Usually, issues like this are linked to a conflict with the theme or one of the plugins you have installed on your page, and that is why I'd need to take a look at least at the page where the chart is located if remote access is not an option.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again Daniel.
This is the default behavior of Google Charts engine, unfortunately, so there's no CSS or settings we can change to make it look better.
However, there are wpDataChart callbacks which can make it look better. I added the following script on the page, and it should look much better now:
Please take a look at your page:
https://mypodcastreviews.com/wp-admin/post.php?post=873&action=edit
And let me know if this is OK.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables