We are very sorry to hear that you want refund for our plugin. We have spanish translation included, you can change language in WordPress Settings, there you will see Site language option to change it.
Can you please tell us what issue you have, we are here to help. By purchasing our plugin you've got access to our premium support so you can contact us in Amelia section here or you can write me about issue that you have so we can investigate and help.
thank you for your reply, I didn’t see that. I own a SPA and offer two kind of services. Is there any way that my customers can chose either one or two at the same time? In case they are coming with someone else? Please see how Mindbody has resolved this.
If you mean on option to choose how many persons are coming to the appointment then yes, for each service you have option to set minimum and maximum capacity. If you set maximum capacity larger than one, your customers will have option to select the number of people.
To change the site language, in the WordPress panel you will see Wordpress Settings page, click on it and among other options you will see Site language option.
Yes but it's a little bit more complicated. My service has 3 "rooms", and my customers can choose which one of these rooms they want, that's the real challenge, can this be done? So let's say the customer takes the room "B" but also the room "C" for someone else. Of the 3 rooms, 1 is a bit different, that's why.
If you don't need to create employees you can create those 3 rooms in the place where employees are, change the label to Room and allow customers to select it. However, one customer would be able to only choose one room, he cannot select Room B for him and Room C for the person that is coming with him.
hi. I understand your refund policy is only valid for 15 days .
I had an extremely hard time with Amelia . The man was very nice that was helping me however, due to the time difference and my Extreme learning disability, somewhat could have taken a minute took over 3 weeks. After the system was on my website. I then realized I couldn’t access the site from my cell phone .
I’m asking for a refund because it took three weeks for me to even get the plug in on my site. And wasn’t able to see it didn’t work for me until that happened.
You can request a refund on http://store.tms-plugins.com by logging with the credentials that you've received via mail, I understand that our plugin doesn't suit your needs and hope that in the future we will make this option that you are missing.
Among other issues, there is no spanish version.
Hi Francois Pouzet,
Thank you for contacting us.
We are very sorry to hear that you want refund for our plugin. We have spanish translation included, you can change language in WordPress Settings, there you will see Site language option to change it.
Can you please tell us what issue you have, we are here to help. By purchasing our plugin you've got access to our premium support so you can contact us in Amelia section here or you can write me about issue that you have so we can investigate and help.
Best regards.
thank you for your reply, I didn’t see that. I own a SPA and offer two kind of services. Is there any way that my customers can chose either one or two at the same time? In case they are coming with someone else? Please see how Mindbody has resolved this.
I cannot find the Site language option
Hi Francois,
If you mean on option to choose how many persons are coming to the appointment then yes, for each service you have option to set minimum and maximum capacity. If you set maximum capacity larger than one, your customers will have option to select the number of people.
To change the site language, in the WordPress panel you will see Wordpress Settings page, click on it and among other options you will see Site language option.
Best regards.
Hi Isidora,
Yes but it's a little bit more complicated. My service has 3 "rooms", and my customers can choose which one of these rooms they want, that's the real challenge, can this be done? So let's say the customer takes the room "B" but also the room "C" for someone else. Of the 3 rooms, 1 is a bit different, that's why.
Hi Francois Pouzet,
If you don't need to create employees you can create those 3 rooms in the place where employees are, change the label to Room and allow customers to select it. However, one customer would be able to only choose one room, he cannot select Room B for him and Room C for the person that is coming with him.
Best regards.
hi. I understand your refund policy is only valid for 15 days .
I had an extremely hard time with Amelia . The man was very nice that was helping me however, due to the time difference and my Extreme learning disability, somewhat could have taken a minute took over 3 weeks. After the system was on my website. I then realized I couldn’t access the site from my cell phone .
I’m asking for a refund because it took three weeks for me to even get the plug in on my site. And wasn’t able to see it didn’t work for me until that happened.
I appreciate your time.
Dina
Hi Isidora,
I would like to request a refund, as it's crucial that our customers can select more than one room.
Thank you for your help anyways and hope in the future this could be done
Hi Francois,
You can request a refund on http://store.tms-plugins.com by logging with the credentials that you've received via mail, I understand that our plugin doesn't suit your needs and hope that in the future we will make this option that you are missing.
Best regards.
Hi Isidora,
I cannot find where to submit the refund, please help.
Thank you
Just requested the refund, how many days it will take?
Hi Francois,
Usually it takes couple of days for Paddle to process the refund, that part is not on our side, so we cannot say for sure when it will be.
Best regards.