We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm testing your free wpdatatables version before purchasing the full version.
I have created a table with Hebrew characters and exported it to csv. excel, print and it works just fine. However when I export it to pdf the hebrew characters are not encoded correctly.
I do I solve it?
Thanks
Shay
Hello Shay.
Thank you for your interest in our plugin.
Table Tools consists of a block of buttons that provides additional features for the tables: export to PDF, export to CSV, export to Excel, print view, toggle for column visibility for front-end users, etc. These functionalities are based on a 3rd party HTML5 library, and they have some limitations:
Generated PDF, XLS, CSV are not customizable. Unfortunately, the library allows very little “fine-tuning” of the generated files, so font, size, and other properties cannot be changed.
Conditional formatting is not reflected in any of generated export files.
All limitations and features can be seen in our documentation.
Now, since this is a third party library, there is nothing we can do about it, unfortunately. For customers that need tables printed out in PDF, we always recommend using WP Advanced PDF plugin. You can modify it, add logos, and so much more than with the built-in library.
I hope this helps.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks for your answer.
I installed print friendly & pdf and it works correctly with Hebrew characters
Good news, Shay.
You're welcome.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables