We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have SQL queries that have been sorted by their preferred orders (which are not simple ascending or descending rules), but I notice wpdatatables always resort the data again when the table displayed if the sorting function of table enabled. Is it possible not to resort the table even when the sorting function is enabled?
Hello Yi-Hong Ke.
Thank you for your purchase.
If you enable sorting, the table will always sort by one of the columns by default (usually the first column). If you have custom sorting defined in the query, just disable sorting for the table, and it should work fine. Having both active at the same time is, unfortunately, not possible.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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