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  Public Ticket #2047982
HIPAA Compliance
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Comments

  • Becka started the conversation

    Is Amelia HIPAA Compliant?

  • [deleted] replied

    Hi Becka,

    Thank you for your interest in our plugin.

    The customer's data are saved only in your database and on your side, and we don't have any access to it. You can add a checkbox where customers can agree with compliance, but we don't have option implemented in our plugin to automatically deletes customer's data when he doesn't agree for keeping his personal information. However, our email and phone fields can be change to non-mandatory fields so only the first and last name can be mandatory for entering.

    Best regards.

  • Jim Michael replied

    Becka, the apparent answer is No. 

    One needs to give concrete answers regarding HIPAA. There needs to be a BAA that's signed, there needs to be a level of encryption and, there are other factors. 

    The answer given to you didn't answer your question. The idea of checkboxes and auto deleting are ways of making the consumer think that the person answering has an serious answer, but it's not.

    Look for BAA, look for levels/types of security. When they tell you 'check boxes this, and auto delete that,' they're pretending.