Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
-
Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
-
Browse our detailed documentation (Amelia, wpDataTables)
-
Explore helpful articles,
-
Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Is Amelia HIPAA Compliant?
Hi Becka,
Thank you for your interest in our plugin.
The customer's data are saved only in your database and on your side, and we don't have any access to it. You can add a checkbox where customers can agree with compliance, but we don't have option implemented in our plugin to automatically deletes customer's data when he doesn't agree for keeping his personal information. However, our email and phone fields can be change to non-mandatory fields so only the first and last name can be mandatory for entering.
Best regards.
Becka, the apparent answer is No.
One needs to give concrete answers regarding HIPAA. There needs to be a BAA that's signed, there needs to be a level of encryption and, there are other factors.
The answer given to you didn't answer your question. The idea of checkboxes and auto deleting are ways of making the consumer think that the person answering has an serious answer, but it's not.
Look for BAA, look for levels/types of security. When they tell you 'check boxes this, and auto delete that,' they're pretending.