We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Can you explain the discrepancy to me? 10 Dollars more only in Germany? Why?
Regards
Volker
That's a thing of the past. The final invoice amount was 59 dollars. But that's confusing.
Regards.
Volker
Hello Volker A Mönch.
Thanks for reaching out to us.
If you are from a country where VAT (Vallue-Added Tax) applies, a VAT charge will be applied to the transaction.
It's not just in Germany, but all countries where VAT applies.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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