As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi, I have a problem.
In principle I had my plugin activated without problems. at the time of changing the domain I had for the web under construction, to my final domain, the plugin is not receiving more updates, I would like to help me with this. thank you
Hi Jonathan,
Thank you for your purchase.
As we can see you purchase Basic plan for Amelia which means that you can activate it on one domain only at the time. If you are using it on your dev website, please deactivate it there and activate it on your final domain. Like this you will get updates.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi, im deactivate the plugin in my DEV domain.. and can't activate in my principal domain.. Please Help!
Hi Jonathan,
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
Sorry I am little confused. You are not able to activate plugin or license on principal domain?
For license, you need to deactivate it on DEV server and after that you will be able to activate it on principal domain. You will need to do that on Activation settings in plugin.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables