Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
When I try to change the default employee notification and click save and send a test email. It doesn't change even though it's saved. I need the message to say this
Hi %employee_full_name%,
You have one confirmed %service_name% appointment at %location_name% on %appointment_date% at %appointment_start_time%. The appointment is added to your schedule.
The customer name is %customer_full_name%
Their email is %customer_email%
Their phone is %customer_phone%
Thank you,
%company_name%
but when I save and test it continues to say this
Dear John Doe,
You have successfully scheduled Service Name appointment with Richard Roe. We are waiting you at on June 12, 2019 2:39 pm.
Thank you for choosing our company,
Russell Brothers City Tours
Hi Malik,
Thank you for your purchase.
Yes that is the normal behavioral to check are emails send from your server(dummy test email). Please made one real booking in our booking form with some customers test data(some test email) and you will see that placeholders will be change with real data.
I suppose that you already made category, service and employee.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hey the test holders are replaced with real data. What I am saying is that the email I want to go out is not going out. I want it to say
Hi Greg (employee name)
You have one confirmed a tour (appointment name) appointment at Southfield (location_name)
The customer name is %customer_full_name%
Their email is %customer_email%
Their phone is %customer_phone%
Thank you,
%company_name%
But when I sent a test mail it changes the default template to
Dear John Doe,
You have successfully scheduled Service Name appointment with Richard Roe. We are waiting you at on June 12, 2019 2:39 pm.
Thank you for choosing our company,
The placeholders are changing it's the actual message that is not changing.Russell Brothers City Tours
Amelia comes with a default notification message. I changed that message. The message I changed it to is not appearing in my email box when I test it. The message that is appearing in my email box is the default Amelia notification message. How do I fix this
Hi Malik,
Like I explain in previous post, for test emails are used predefined dummy data for testing sending emails.
Please insert our shortcode on some of your pages and make REAL booking with some test email and you will see that you will get email template like you set it in Notification page.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables