We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2044346
Services with employees
Closed

Comments

  • Rob started the conversation
    June 11, 2019 at 11:39pm

    Hi,

    I want to create services for items that don't have employees. Specifically tennis courts. I just want to rent courts. Can you product do services that don't have employees associated?

    Also, I tried to use the free plugin on the latest version of Wordpress with blocks. Wordpress downloaded an old version and your plugin would not let me update to V2.0 to test block (no licence). So, that wasn't all that helpful.

    Thanks 

    Rob

  • [deleted] replied
    June 12, 2019 at 12:43pm

    Hi Rob,

    Thank you for your interest in our plugin.

    In our plugin it is necessary to create at least one employee and to connect it with services so the plugin can function properly. If you have several tennis courts you need to create those tennis courts in the place where employees are so each tennis court can have its own availability (however you should know that each employee needs to have different email address - if you don't have this there is a workaround if you use gmail or outlook for sending emails). If, on the other hand you have just one tennis court you can create one employee, connect it with the services so the plugin can function properly but that employee will not be visible for selecting since it is the only one.

    As for your second question, we didn't release update for Lite yet, we are preparing it and the Lite will be updated probably tomorrow.

    Best regards.