We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello I have a problem with your plugin it's been 3 days that I try to contact you without success.
Please answer me today.
I rent Halls and I need to post on the calendar that for some events the hall is available until 2pm however the plugin does not let me go after midnight please kindly find me a solution
2) I need to change the blue card use for the payment I made for the coming year
Hi Bouskila,
Thank you for your purchase.
1)
Can you please check if the working hours for the employee is set to that time ( to 2PM)
Next Monday we will release a new version where Event booking will be available, for now the plugin only supports Appointment booking.
2)
Sorry I did not quite understand what are you trying to achieve, can you please describe me more or give me some example/screenshot so I can take a look and give you my suggestion.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan I can't set the working Hour until 2pm !!!
2) I paid amelia 70 usd/Year and i want to change my CB for the next Year , because i lost it
HI Bouskila,
1)
Unfortunately at the moment you can only set the working hours for 1 day, the transition between days, for example working hours from Monday at 23:00 to 02:00 Tuesday is not possible.
At the moment maybe you can set the working hours for Tuesday from 00:00 to 2PM but the issue here is that the service can not have the duration from Monday 23:00 to Tuesday 2PM.
2)
To change the payment method you should login to the TMS store on http://store.tms-plugins.com by logging with the credentials that you've received via mail.
From there you can change the payment method.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok and what about the Event Update it's will repair this problem ?
it's an other plugin to purchase ? i need this plugin how can i do ?&
Hi Bouskila,
This will be included in the next update which is planned to be released on Monday.
You will just need to update the current plugin, because this feature is included in the next version, no need to purchase anything.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi bogdan How can i install the update in my wordpress ? (Events)
AND HOW CAN I HIDE THE PRICE PLEASE ? I want to use price only in the backoffice !
Hi Bouskila,
The auto update is released you should be able to auto update if you entered the purchase code in the Amelia settings page.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables