As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Every time I update to the latest version of wpDataTables I have to go and modify config.inc to allow me to be able to reconnect to my MSSQL server. Why can't this update be more intelligent? Or am I doing something wrong when I press the Update button on the Plugin page in Wordpress?
I just wanted to add a screenshot of what I experience when I update.
Hello sswcmw17.
Yeah, sorry for the inconvenience, but unfortunately when updates occur, they override all files in the plugin. Config.inc.php file being one of them. It replaces the file you modified with the default values where sqlsrv driver is disabled, and dblib enabled.
Unfortunately, at the time being, this is the only way when some hosting providers are concerned.
Sorry for the inconvenience.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables