We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
If a user has the uBlock Origins ad blocker extension installed on their browser, the datatable comes up blank.
I don't see the same thing happening when I test against your example tables. Is there an additional call I need to make or a setting in the plugin?
We have had quite a few users complain of this on our site. Here is an example page on our site.
https://www.bluetooth.com/specifications/assigned-numbers/generic-access-profile/
Hello skarr.
Thank you for your purchase.
We haven't had the chance to work with uBlock Origins ad blocker until now, so I installed it and checked your website, and the issue appeared.
It may be linked to a conflict between another plugin or the theme you're using, since - like you said - tables on our website (and quite a few other websites where users use wpDataTables) appear normal. Here, you can take a look at these:
1. Pacific Gate by Bosa
2. Orthopaedic Research Society
3. Beckett Corporation
4. Hockey Winnipeg
5. http://addmultiplysports.com/ranking/
6. http://anschutz.surtos.com/search-our-past-grants/
7. https://kirchmatt-breitenbach.ch/wohnen/
8. https://qascarbonneutral.com/airline-carbon-offset-programs/
9. https://mydivision.net/the-division-2-ausstattung/
There are no settings in our plugin that can cause this behavior, so it's a conflict with something else, I'm sure.
Anyway, you may want to put a notification on your pages (if all else fails), that users need to add www.bluetooth.com to the uBlock's whitelist:
With it I had no issues displaying tables on your website.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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