We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I need to know how I can identify a page for conversions for advertising. I've tested the appointments and the page URL doesn't change during/after the payment process.
Hello Beth.
I'm sorry, but I don't quite understand what you're trying to achieve. If I understood you correctly - you wish to be redirected to another page after booking process is complete, correct?
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Here's the question, I hope phrased more clearly.
I'm running an ad that directs the reader to my /make-an-appointment page. It's the page my calendar is on. Then the reader clicks through on an appointment date, fills out the form on the next page, completes payment.
All of the pages have the same URL: /make-an-appointment. I'm trying to figure out how to measure how many people get complete the appointment and payment - what URL to add to Google and Facebook to track the conversion.
Hi again Beth.
Yes, you can use hooks like beforeConfirmedBooking that will be triggered when your customers confirm booking. You can set that redirect URL that you need like on this script (we use https://www.google.com as example, but you will replace this with your own URL)
<script> window.beforeConfirmedBooking = function() { window.location.href = "https://www.google.com"; }; </script>Please insert this script on page where you insert Amelia shortcode.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables