We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have been translated this addon, but into buttons like SEARCH and CLEAR FILTERS (translated to pt_BR) won't show properly. How to fix it?
Hello Eduardo.
Thank you for your purchase, and for the translation.
We found that Search, Clear filters, and some other strings are being disregarded for some reason through the translation files. This issue is being investigated and pursued, so it should be fixed in one of our next updates.
In order to translate them, you need to find all these in this file:
/wpdt-2.4/wp-content/plugins/wpdatatables/source/class.wpdatatable.php
"Search" is found around line 3335:
$obj->dataTableParams->oLanguage->sSearchPlaceholder = __('Search table', 'wpdatatables');So you need to change the 'Search table' to whatever you want.
"Clear Filters", at line 3154:
array( 'text' => __('Clear filters', 'wpdatatables'), 'className' => 'wdt-clear-filters-button DTTT_button DTTT_button_clear_filters' );I hope this helps.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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