We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
If you click on the production capacity to sort, it does not sort smallest to largest, or vice versa. See screen shot below
Hello RFAWP.
The plugin cannot recognize the column as integer or float, since you have other characters in those columns besides numbers. Result is that the columns are being set as "string" values, where sorting logic is different than for number columns.
String type columns sort alphanumerically, so 1, 2, 3, 10, 12, 20, 25 is being sorted as 1, 10, 12, 2, 20, 25, 3...
You would need to remove everything else except for numbers in those columns to get it to sort and calculate sums properly.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks. Also on that page the table randomly disappears and doesn't show up. Any idea? It's only that page.
Hello again RFAWP.
There are a few errors on the page:
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You have included the Google Maps JavaScript API multiple times on this page. This may cause unexpected errors.
https://maps.google.com/maps/api/js?v=quarterly&language=en&key=AIzaSyCxidiGzQPuDw6Q04ZmL1mtPZtHGM1r6R4&libraries=geometry%2Cplaces%2Cvisualization&ver=5.2.1:147
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And another one referring to our bootstrap files:
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TypeError: Cannot read property 'error' of null
/wp-content/plugins/wpdatatable/assets/js/wpdatatables/wdt.frontend.min.js?ver=2.3.1:3
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We've had complaints about Google Maps and wpDataTables being in conflict from some of our customers, so that may be the cause of these two errors. The best way to investigate would be to deactivate the Google Maps plugin and refresh the page. If the table loads without issues - that's the cause.
Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the issue on our side, to be able to find the source of the problem, especially when the plugin or theme is not familiar to us.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables