Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
Stripe enabled, in test mode. After entering payment details and submitting, all I see is a spinning wheel and wait. See attachment.
Not, terribly encouraging.
Gets worse. I am in the UK - the payment details insist on a zip code - it needs to be a postcode. Phone is set to UK. Really?
Hi Mike,
Thank you for your purchase.
This is input is Stripe.js library and that library handle all related to this input. I think when you enter the card number from UK, it will recognize that card is from UK and it will remove ZIP code. This is the quote from their documentation:
"Note that ZIP and postal code validation depends on your customer’s billing country. Use our international test cards to experiment with other postal code formats"
So when I add card number from my country it doesn't require ZIP code to be added.
Can you please check again your Test Publishable Key and Test Secret Key on your Stripe account?
With Stripe or PayPal there is only two ways where customers can made mistakes. First one is to use Live credentials when Test/Sandbox mode is enabled, and second one it to copy wrong Stripe/PayPal credentials.
If you insert right data and still not working, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Isidora Markovic
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