We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey,
I have a question. I live in the Netherlands and I have a small problem with the language of the plugin because it's in English. Is it also possible to change the language? Because I can only change labels and that goes wrong because then I can only change one word and the rest stays English. For example Services is Dienst in Dutch but then it says: Please select Dienst( on frontend). it's like half Dutch half English.
Hi Payam,
Thank you for your interest in our plugin.
At the moment we don't have Dutch translation in our plugin but one of our users has sent it to us, and we will add it for our next version which we are currently preparing. Also, you can easily translate plugin on your own because we have files ready for translation and you can use Poedit or Loco Translate to translate each string in the file. If you are interested I can inform you once we release next 2.0 version with Dutch translation or you can subscribe to our newsletter to receive the news right away.
Best regards.
thank you, i have subscribed to your newsletter. ik had nog een vraag. I had another question. If you add a new appointment, you must also add your client's mail address. Is it also possible without email?
Hi Payam,
You are welcome.
If you mean on the process on the step-by-step booking form we have option in General Settings to choose whether email and phone fields will be mandatory or not, so you can disable this option and your customers will still see the field to enter their email but it will not be mandatory.
Best regards.