We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2026125
Purchase
Closed

Comments

  • Arben Mahmutaj started the conversation
    May 27, 2019 at 2:25pm

    Hey there, I just tried to buy the plugin from your site, but unfortunately it does not work., When I click Buy Amelia does not work. 

    And how long can I get updates for the product.

    Thanks

  • [deleted] replied
    May 27, 2019 at 3:25pm

    Hi Arben,

    Thank you for your interest in our plugin.

    You can follow one of these three links below to purchase the Amelia plugin:

    1. Basic license - license for 1 domain,

    2. Pro license - license for 3 domains,

    3. Developer license - license for unlimited domains.

    The license is for a yearly subscription, if you cancel the subscription you will have updates and our support for one year. After the subscription period expires you can keep using our plugin entirely but without updates and support.

    Best regards.