Does the calendar sync to, say, gmail or outlook calendar, and if so, is it automatic? If not, do we need to monitor the calendar multiple times a day or will we be notified somehow of an upcoming appointment? Many thanks :)
We have synchronization with Google Calendar. It works automatically so each time when a new appointment is booked it is automatically added into the employee's calendar and removes the time slot from Amelia (if the capacity is full) so other customers cannot book it. Also each time when you add an event in your Google Calendar that is connected with the employee the time slots are removed from Amelia so customers cannot book it.
As for the notifications we have options to send notifications for Approved, Pending, Canceled and Rejected statuses and also the reminder one day before the appointment.
Hi there,
Does the calendar sync to, say, gmail or outlook calendar, and if so, is it automatic? If not, do we need to monitor the calendar multiple times a day or will we be notified somehow of an upcoming appointment? Many thanks :)
Amy
Hi Amy,
Thank you for your interest in our plugin.
We have synchronization with Google Calendar. It works automatically so each time when a new appointment is booked it is automatically added into the employee's calendar and removes the time slot from Amelia (if the capacity is full) so other customers cannot book it. Also each time when you add an event in your Google Calendar that is connected with the employee the time slots are removed from Amelia so customers cannot book it.
As for the notifications we have options to send notifications for Approved, Pending, Canceled and Rejected statuses and also the reminder one day before the appointment.
Best regards.
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